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Liu Minxia
SOMETIMES, an invention can spawn an industry and a
lawsuit can impact on many people's values. G. Frank
Deng, founder and president of Shenzhen-based Netac
Technology Co. Ltd., is someone who has been involved
in both.
In 1999, together with Cheng Xiaohua, another Netac
founder, Deng invented the flash memory U disk, marking
the beginning of a new era for computer memory. Deng
was accordingly named the Father of Flash Memory. For
the first time, "the father of computer technology"
appeared in China, commented industry insiders.
Since obtaining the patent for flash memory in July
2002, Deng has thrown himself into an intellectual property
rights (IPR) protection campaign. In September 2002,
Netac sued five companies, including Beijing Huaqi Information
Digital Technology Co. Ltd., a Beijing-based high-tech
company, for unauthorized use of its flash memory technology.
"I'm like a paranoid person," said Deng. "I work against the clock when I research and develop
a product. I always keep a stiff upper lip when it comes
to either research and develop or applying for a patent
or protecting our patents."
As his idol Andrew S. Grove, founder of the Intel Corp.,
had observed, only the paranoid survive. Deng, with
his Don Quixotian belief in IPR, survived the battles
and will, sooner or later, bring on the full awareness
of IPR in China.
The 37-year-old Deng is a millionaire now, but he wasn't
born with a silver spoon. His family lived in Shimen
County, Hunan Province, where he went to school on foot
with mended clothes. During three years of high school,
he walked more than 5,000 kilometers to save on fares.
In July 1985, he was admitted to Guangzhou-based Sun
Yat-sen University, where he majored in computational
mathematics and applied software. He supported himself
during the last two years of college. In July 1992,
he obtained his Science Master's degree in computing
technology from the Institute of Computing Technology
at the Chinese Academy of Sciences.
After graduation, he worked for Lenovo Group (formerly
known as Legend Group), China's largest personal computer
maker. In the spring of 1993, he became one of the three
people recruited by Aztech Systems Ltd., a Singapore-based
ODM/OEM producer and Electronics Design and Contract
manufacturer. After he went to Singapore in April in
1993, he first worked as a software developer for Aztech.
After a year or so, he assumed a technical service job
in Digital Resources, a smaller Singapore IT firm. Exceptional
work experience and attitude led him to a position in
Royal Philips Electronics, a reputable international
electronics company. He worked as system manager for
Philips' Asia-Pacific division.
In 1999, Deng, who had become a permanent resident
of Singapore, returned to Shenzhen with his friend and
alumni Cheng. On April 29, 1999, with 300,000 yuan,
they founded Netac, a pioneer in the USB flash drive
industry.
"I was competent in every area of work I'd done,
so I thought I needed to carve out a career for myself,"
said Deng. "We thought of making a new kind of
memory disk because we had trouble with floppy disks.
They were inconvenient and incompatible with the whole
fast-upgrading industry. We wanted to make a smaller
disk that was more stable with a more storage capacity.
I named it U disk."
Before setting up the company, they spent a year and
four computers on developing the new disk. "I still
keep those four broken computers. They encourage me
to do better," said Deng.
After the first 8 megabyte flash memory came into being,
Deng submitted the patent application to the State Intellectual
Property Office in December 1999. In September 2002,
Netac launched its first products.
"The new disk was no bigger than a thumb and weighed
less than 20 grams, but can store more than a few floppy
disks do. It was a bit too amazing for the customers
at the beginning. But we tried to teach them how to
use it to foster the market," Deng said. "It
took us four years to grow into a company with more
than 400 employees and millions of yuan in revenue."
All successful companies are alike but each unsuccessful
company is unsuccessful in its own way. Deng, through
his years of overseas experience, has realized the importance
of IPR and long-range strategies for a successful company.
At the initial stage of Netac's development, he put
forward three strategies: IPR strategy, human resources
strategy and internalization strategy. He made a thorough
investigation of successful companies and found that
those that respected and upheld IPR tended to be more
recognized.
"There are two types of companies in China, one
that makes their own things and applies for patents,
and the other that learns from others. Netac chose to
be the first type," said Deng.
"We encourage our employees to be innovative and
we have systematic rules. An innovation can be dealt
with at a top-level meeting within three days. Even
a primitive idea underwent many revisions, the invention
would still belong to the person who originally brought
it forward. We have bonuses for inventors," Deng
said.
"We know it's costly to carry out these strategies.
Usually only about two or three products out of every
10 research projects can be put on the market. It might
not only waste a lot of time, but also incur millions
in losses," said Deng. "But without resolution,
IPR strategies would only be a useless slogan."
Netac invests more than 50 million yuan on R&D
every year, which excludes the patent application fees
and maintenance expenses. It had sent patent application
forms to dozens of countries and is still sending them
at an average speed of one patent a month.
"I want to build Netac into a time-honored company
instead of a transitory star company. That means we
need an enterprising team that maintains lifelong learning,"
said Deng. "Netac provides every employee with
heaps of opportunities. We listen to what he or she
says first, and then observe what he or she does. Finally
we'll turn to the result of his or her actions."
"We have many on-the-job training programs, such
as Harvard Online and Shenzhen University Series. We
want to hone our employees' abilities and keep them
updated in the fast-changing industry. This is the meaning
of Netac to its employees."
Favorable conditions prompted innovation. As of March
2004, Netac had applied for more than 125 patents and
for the whole of last year it had applied for more than
another 100. As the vanguard of the industry, Netac
realized 100 million yuan in sales in 2001 and recorded
more than 1 billion yuan in sales last year.
When one industry seems profitable, it will never find
itself lacking in competitors. However, there were not
just competitors for Netac.
In April 2001, Netac instigated its first lawsuit against
a then leading company -- which went bankrupt soon after
---- for its unauthorized use of its flash memory technology.
It was before Netac's first patent was approved, and
was a time when people were not as aware of IPRs.
Since the approval of his firm's first patent July
24, 2002, Deng has focused his attention on the unauthorized
use of the patent by major companies while endeavoring
to develop more new products and apply for more patents.
"I don't want to monopolize the industry, and
the market is too huge for Netac alone to satisfy,"
Deng said. "But anyone who uses our patent needs
to respect it."
The lawsuits brought Netac to the center of attention
and also cost Netac good money. But Deng never wavered
in his decision. "We'll benefit from it sooner
or later," he said.
Actually, Netac has already begun to see the other
side of the coin. It has become the primary choice of
some world-famous companies like IBM and Samsung Electronics
Co. because they trust its standards of business practice.
Even some companies it sued have started cooperation
projects with Netac. It's no surprise that some authorities
commented that Deng had not only initiated a new industry,
but also influenced the value of Chinese IT practitioners.
"We want to be a permanent pacemaker in this industry,
and a competitive international corporation with strong
innovation capability," said Deng.
"We don't have time to look around...our goal
is far ahead."
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